When you need prompt emergency care, the Clifton-Fine Hospital Emergency Department (ED) is here for you – 24-hours a day, seven days a week, typically with minimal wait times. In fact, in the majority of cases, the patient is seen by a caregiver in 30 minutes or less.
Clifton-Fine’s Emergency Department is staffed with specially trained emergency room advanced practice providers (3 PAs, 2 NPs), Registered Nurse, Licensed Practical Nurse 24/7 and medical assistant during peak hours of 9am-9pm. The department is overseen by a Doctor of Emergency Medicine who is on call and available 24/7 by phone and is well equipped to provide care for those in critical need. The emergency department treats approximately 1,500 people per year. With NYS DOH transformation grant funds, we were able to complete our 10,600 sq. ft. new emergency department expansion that was completed in December 2025.
Please remember that visits for minor illnesses or injuries may not require the high level of care available in the Emergency Department. Instead, please make use of Clifton-Fine Hospital’s Primary Care Clinic or you can also be seen Tuesday, Friday, or Saturday for Convenient Care.
Telestroke Program Makes Every Minute Count
When it comes to stroke, time is brain; making speed a critical component of treatment. That’s why Clifton-Fine Hospital has teamed with Upstate University Hospital’s Comprehensive Stroke Center to use telemedicine videoconferencing technology to diagnose and treat strokes.
When a patient arrives at Clifton-Fine Hospital’s ED with what the healthcare team determines are symptoms consistent with stroke, this new technology will connect our patient in Star Lake with a Syracuse-based Upstate University neurologist. The telemedicine equipment enables the neurologist to view the patient’s CT scan, examine the patient and talk with him or her, providing an expert consultation right at the bedside. It also allows the Clifton-Fine and Upstate providers to work together in real time to quickly assess the patient’s condition and determine immediate treatment actions.
Upstate University Neurologists
When You Should Go To the Emergency Department
Some of the following warning signs may indicate a medical emergency and signal when you should proceed to the nearest Emergency Department.
- Any sudden or severe pain
- Changes in vision
- Chest or upper abdominal pain or pressure
- Confusion or changes in mental status
- Coughing or vomiting blood
- Difficulty breathing, shortness of breath
- Difficulty speaking
- Fainting, sudden dizziness, weakness
- Severe or persistent vomiting or diarrhea
- Suicidal feelings
- Uncontrolled bleeding
When You Should Call 911
Many times, it’s very clear that an ambulance needs to be called, such as in the case of an auto accident or heart attack. But other times, when symptoms are unclear, those in need may be reluctant to dial 911. We often hear, “We didn’t think it was necessary to call an ambulance” or “We didn’t want to bother them.” When in doubt, play it safe and call the emergency experts.
Consider these tips for calling 911:
- Call any time a victim’s condition is life threatening or could worsen and become life threatening
- Call any time moving a victim could cause further injury
- Call anytime when traveling to a hospital will take too long without the support of an on-board paramedic and an emergency response vehicle